Helping Medicare patients stay connected to their care plans between visits through personalized navigation, community resource connections, and ongoing support.

Patients often leave appointments with referrals, testing, follow-up instructions, and important next steps to manage. Once they return home, it can become overwhelming.
Without support, important care plan activities may be delayed or overlooked.
NAVASSIST helps bridge that gap through personalized non-clinical navigation and community health integration support between visits.

Patients often need support after the appointment ends.
NAVASSIST provides remote, non-clinical navigation services that help Medicare beneficiaries stay connected to their care plans, complete important next steps, and access community resources between visits.
NAVASSIST provides remote, non-clinical patient navigation and community health integration support for Medicare beneficiaries.
Our services include:
Patient outreach and engagement between visits
Structured needs assessment and care plan support
Coordination of appointments, referrals, and diagnostic services
Follow-up support to help patients stay aligned with their care plans
Connection to community resources and support services
Communication support between patients and clinic care teams
Documentation support for Medicare-recognized navigation and integration services
Medicare beneficiaries
Caregivers and families
Physician practices
Community organizations
Patient advocacy groups
NAVASSIST navigators bring healthcare experience, strong communication skills, and a practical understanding of the challenges patients face when navigating today's healthcare system. Many have firsthand clinical experience and understand how referrals, follow-up care, community resources, and care plan coordination can impact patient outcomes.
While our role is strictly non-clinical, our team is equipped to provide structured navigation, community health integration support, and consistent follow-through between visits.
We help patients stay connected to their care plans, overcome barriers, and access the resources they need, allowing physicians and care teams to remain focused on delivering clinical care.
2202 Grand Central Ave. Lavallette NJ
Lois Shoemaker, Founder lshoemaker@navassist.com +1.9089630332
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